WELCOME TO TRANSCARE SERVICES

ABOUT US

Transcare Services is a long established, privately owned company providing a caring and professional patient transport service (non blue light).

Our aim is to provide a careful, understanding, prompt and comfortable service.
 


Transcare offer a first class service to private patients, NHS Trusts and private hospitals. Transcare’s vehicles are fully equipped to make patient transfers both safe and comfortable with minimum delays in waiting times.
 


Transcare have gained an enviable reputation for providing a consistently high quality, efficient and prompt service to all clients. Transcare’s fleet is based in West and North Yorkshire and can provide transport anywhere in the UK.

OUR SERVICES

THE SERVICES WE OFFER

  • Safety and customer satisfaction are at the forefront of all our services, including:
  • Transfer to and from hospital outpatient appointments
  • Transfer for suffers with impaired mobility for which transport by private vehicles or public transport is difficult
  • Moves to and from retirement homes and nursing homes
  • Transport for stretcher, wheelchair and walking passengers
  • Local and long distance disabled and patient transport
  • Executive transport
  • Airport to home, home to Airport
  • Provision of a full door-to-door service
  • Urgent and safe collection and delivery of human organs, blood and tissues
  • Doctor surgeries
  • Provision of a professional tailored service to the contracted supplier or private individual.

WHO USES OUR SERVICES / OUR CLIENTS

Transcare work in conjunction with a wide variety of organisations, catering to their individual needs, including;

  • YAS (Yorkshire Ambulance Service)
  • NWAS (North West Ambulance Service)
  • Bradford NHS Trust
  • Airedale Hospital
  • Yorkshire Clinic
  • Individual Private Patients.
  • Social Services
  • Oncology and Renal units
  • Child development, Physiotherapy and Hydro departments.

OUR STAFF

Our responsibilities are varied and require our resources to be tailored to meet the individual needs of the patient and the client.
 
Transcare’s patient care team pride themselves on achieving the highest standards of passenger care and all have extensive experience within the care sector.

We have both full and part time crew members available. All are trained to lift passengers from their rooms and into the ambulance and on to their destination. We offer a fully insured, genuinely door-to-door service.

Our teams have first aid training, PATS training and PCA training with the Ambulance teams also being trained to administer oxygen if necessary. Continual training is provided through our in house training facility and in partnership with Bradford NHS Teaching Hospitals.

We provide experienced drivers for each transfer, whether that is for ambulance, stretcher or wheelchair transfers (when the need arises additional crew members are provided).

To comply with regulations for stretcher or wheelchair transfers, or if the passenger needs lifting, any escort must be suitably qualified. The escort can be supplied by the customer or provided by ourselves.


Our priority at all times is our passengers’ comfort and peace of mind. Transcare’s aim to is to supply a level of service that not only meets but exceeds expectations.


Transcare staff work closely with healthcare providers and individual clinics, to build a complete transport package for patients. Where possible PTS staff are assigned ‘dedicated’ vehicles and routes, helping to ensure patients benefit from the security of a familiar crew, that understand their individual needs.

PTS personnel are fully uniformed in order to be readily identifiable to patients and hospital staff and carry identification at all times. All our staff have passed enhanced CRB (Criminal Records Bureau) checks.

OUR VEHICLES

Our fleet operates a daily service for hospital appointments and admissions, transfer of the elderly and infirm, nursing home transfers, home to school transport, home to school transport for the mentally/physically disabled, insurance companies, solicitors, and Social Services contracts.

Transcare’s fleet of vehicles are regularly inspected, serviced and maintained to the highest standards. The fleet is adapted to suit specialist needs and includes: ambulances (equipped for non emergency passenger transfers and able to accommodate chair-bound, walking or stretcher patients), Toyota Hiace, Ford Tourneo, Mercedes Vito, Citroen Dispatches, Citroen Berlingo and Peugeot Partners.

The PTS vehicles on the fleet are configured to meet both NHS Trusts and their patient’s needs, ranging from Citroen Berlingo (up to seven seater people carriers for the more able patient) to multi purpose full size ambulances. We comply with the standards set by the British Ambulance Association.

Our PTS Response Units are on standby 24 hours a day, 365 days a year and can be activated within 1 hour. Each journey is planned and the progress of the vehicles monitored from the head office.

PRIVATE PATIENTS

Transcare offers a first class service to private patients in and out of hospitals (private and NHS), day centres, nursing, retirement homes and airports

Patient Transportation is dispatched on an immediate basis; Transcare operates a one-hour response time for all transportation requests, eliminating long delays in waiting times.

All vehicles are equipped to make the journey both safe and comfortable. Vehicles are stocked with all necessary supplies to meet the requirements of the patient carried and are manned by trained professional staff.

Transcare are ready to serve your needs from hospital outpatient to pre or postoperative conditions through to transfers and specific requirements.

If you are currently experiencing unnecessary delays or problems with getting patients to or from the hospital or centre please consider

Transcare`s Patient Transfer Service

Transcare will organise your transportation needs efficiently and will be there for you when you require us.

Contact Transcare now to improve the quality of your transportation.

CALL US: 01539 239888 / Monday – Saturday, 9am – 5pm
EMAIL US: Bookings@LakesideTravelServices.co.uk

CALL US:
01539 239888
Monday – Saturday, 9am – 5pm
EMAIL US:
Bookings@LakesideTravelServices.co.uk

Contact Us

Travel Services: 01539 239888
MON – SAT 9AM - 5PM

Bookings@LakesideTravelServices.co.uk

Site information correct as January 2019